(877) 456-7632 info@msxgroup.com
Message Boards
Sign up Latest Topics
 
 
 


Reply
  Author   Comment  
Rob.Diaz

Moderator
Registered:
Posts: 88
Reply with quote  #1 

Forecaster 7's recently released service pack (Service Pack 4) appears to have a change in pre-requisite dependencies related specifically to ExpressLink and the Database Wizard.  These two components now require three (3) specific SQL Server 2008 client components to be installed, even if you are using SQL Server 2005 as your database.  Forecaster's installation does NOT install these components and these are not currently listed in the supporting documentation or system requirements from Microsoft. 


Without these SQL Server 2008 components, the Database Wizard will crash when you click "Next" on the first screen, and ExpressLink fails to run.  The only visible error message (in the Windows Event Log), states that Forecaster failed with a .net framework (2.0) system.io.filenotfound error.

Microsoft has been made aware of this issue and is investigating updates to product documentation to describe the situation.

To take care of this scenario, do the following:

  1. Select the appropriate 32-bit or 64-bit versions of the following three client installations:

    Microsoft SQL Server 2008 Native Client
    Microsoft SQL Server System CLR Types
    Microsoft SQL Server 2008 Management Objects


Please note that this issue directly impacts ExpressLink and the Database Wizard only.  The full Forecaster client and Forecaster Web Access are unaffected by this issue and will function as expected with either the SQL 2005 or SQL 2008 client components.

As an additional note, this requirements change appears to resolve the issue described here:  http://boards.msxgroup.com/post?id=4856519.  It is not yet clear if SP4 renders the workaround described in the referenced post unnecessary, but preliminary testing indicates that no additioanl effort is necessary to connect to SQL Server 2008 databases after applying Forecaster Service Pack 4 and following the above pre-requisite installation steps.


Microsoft posted the following KB article relating to this issue on August 30, 2011: http://support.microsoft.com/kb/2607590

As always, the MSX Group is here to help you with your Forecaster needs. If you have questions or problems with this solution or Forecaster, please feel free to contact us.

__________________
Rob Diaz
MSX Group
http://www.msxgroup.com
stevewales

Registered:
Posts: 1
Reply with quote  #2 

Rob, great info. We have a problem that is a little different. We're upgrading our Terminal Servers to Windows 2008 R2. The Forecaster client is not officially supported on 2008 R2, which is odd since it is supported on Win7x64. But oh well. I followed your instructions for installing the client on a 64-bit host by pre-installing the SQL components. However, only the main client is available to install -- not Expresslink. It's grayed out. This has to be an OS edition/version check that prevents Expresslink from installing as I have tested it on Win7x64 and it's available.

 

Can you imagine any way to make this work? hack the setup.xml file to allow it to install?

 

Thanks,

Steve

 

Rob.Diaz

Moderator
Registered:
Posts: 88
Reply with quote  #3 

Hi Steve,

 

Forecaster 7 works fine on Windows 2008 R2 - it is not certified because Service Pack 3 was released before R2 was available, whereas Windows 7 was already available in beta at that time and could be certified.  To my knowledge, no new certification passes were done for SP4.  I can confidently say, though, that Forecaster 7 itself should be absolutely fine on Windows 2008 R2.

 

ExpressLink being unavailable in the install is likely due to it (the installer) being unable to detect a functioning version of FRx on the machine.  FRx is a dependency/pre-requisite of ExpressLink, as ExpressLink uses FRx to get to the GL data.

 

As far as I know, FRx is the only thing checked for ExpressLink install eligibility.

 

I hope this helps get the problem solved.

 

Rob


__________________
Rob Diaz
MSX Group
http://www.msxgroup.com
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.