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Derek.Krebs

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Registered: 06/28/10
Posts: 82
Reply with quote  #1 
Error:  Unable to connect to the company.  The connection to the Microsoft Dynamics database failed.  Contact your system administrator.

Solution:  Management Reporter (MR) in the company screen needs to be configured the same as the ODBC for the server/client where the Dynamics user was created.  If on your odbc you have "server.domain.com", but in MR you have "server" all users but sa will fail as the MR link needs to be "server.domain.com".  Please make sure the server name is entered identically in both places. 

For Management Reporter 2012, the company screen/configuration is done in the Configuration Console found under Start | Programs | Microsoft Dynamics | Management Reporter 2012 | Configuration Console.  For previous MR versions, the company screen is accessed via the MR Reporter Designer under Company | Companies. 


Post by:
Derek Krebs
Derek.Krebs@MSXGroup.com


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