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Derek.Krebs

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Prospero is certified to run on all Windows client and server editions from Windows 7 and beyond.  During the installation, Prospero may need to download some dependencies from the internet.  We have found that if a server is configured to limit downloads or if Windows Update is disabled, the installer can have trouble getting these prerequisites.  The installer will state that it had a failure and will exit without installing.

 

To solve this, you can download the two dependencies manually and place them into the same folder as the Prospero installer.  The two files to download are:

 

https://go.microsoft.com/fwlink/?LinkId=746572

https://www.microsoft.com/en-us/download/details.aspx?id=53344


Derek Krebs
Sr Consultant, MSX Group
Derek.Krebs@msxgroup.com

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